Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. At Lucky Days Casino, the process is straightforward, but knowing the steps in advance saves you from delays and frustration. This practical guide walks you through everything from account creation to cashing out your winnings, with detailed math on bonuses and a full troubleshooting section.
Prerequisites
- You must be at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid email address and a mobile phone number for verification.
- Prepare a government-issued ID (passport or driver’s license) for KYC verification.
- You will need a payment method that supports withdrawals — commonly bank transfer, credit/debit cards, or e-wallets like Skrill or Neteller.
- Understand your local tax obligations: if you play under a Curacao licence, winnings may be subject to local income tax, depending on your country. Check with your tax authority.
- Ensure you have met any wagering requirements on bonuses before attempting a withdrawal.
Creating Your Account
- Go to the Lucky Days Casino website using luckydays-casinoca.com. Click the orange “Sign Up” button in the top right corner.
- Fill in the registration form: your email, a strong password, and your preferred currency. Use accurate personal details — they must match your ID documents later.
- Confirm you are over 18 and accept the terms and conditions. You may also opt out of marketing emails if you wish.
- Verify your email by clicking the link sent to your inbox. This activates your account.
- Complete your profile with your full name, date of birth, and address. This speeds up the KYC process when you make your first withdrawal.
- Set up two-factor authentication (2FA) if available — it adds an extra layer of security to your login.
Bonus Math
Understanding the wagering requirements is crucial. Suppose you claim a welcome bonus of 100% up to $200 with a 35x wagering requirement on the bonus amount only. If you deposit $100, you get a $100 bonus, making your total balance $200. The playthrough is 35 × $100 = $3,500. You must wager $3,500 before you can withdraw any winnings from the bonus.
Here’s the important part: slot games typically contribute 100% to wagering, while table games like blackjack might contribute only 10% or even 0%. If you play blackjack with a 10% contribution, you would need to wager $35,000 at blackjack to meet the same requirement — that’s ten times more play. Always check the contribution percentages for each game type in the bonus terms.
Example calculation: You deposit $50 and receive a $50 bonus with a 30x wagering requirement on deposit + bonus. That means (50 + 50) × 30 = $3,000 in total wagering. If the max bet while wagering is $5, your minimum number of bets is 600. At an average slot RTP of 96%, you can expect to lose around 4% of each wager, which is about $120 over the full wagering — but remember, that’s just a statistical average; you could win or lose more in practice. Always budget for the possibility that you won’t complete the wagering and will lose the bonus funds.
Banking & Payments
Lucky Days Casino supports a variety of payment methods. The table below outlines typical options, processing times, and any fees.
| Payment Method | Minimum Deposit | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | $10 | 1–3 business days | None from the casino, but your bank may charge |
| Skrill | $10 | Up to 24 hours | None |
| Neteller | $10 | Up to 24 hours | None |
| Bank Transfer | $20 | 3–7 business days | May incur intermediary fees |
Deposits are instant for most methods. For withdrawals, you must use the same method you used to deposit, whenever possible. This is a standard anti-fraud measure. The casino may also require you to wager your deposit at least once before allowing a withdrawal — this is called a “playthrough of deposit” and is usually 1x.
Licence & Player Protection
Lucky Days Casino operates under a Curacao eGaming licence. This means it is regulated by the Curacao Gaming Control Board, which provides a level of oversight, though it is less strict than the UK Gambling Commission or Malta Gaming Authority. As a player, you should know that if you reside in the EU or Nordic countries, winnings from a Curacao-licensed casino may be subject to local income tax — this is not a withholding tax by the casino, but your responsibility to report. Always consult a tax professional if you have doubts.
The casino uses SSL encryption to protect your personal and financial data. It also offers responsible gambling tools, such as deposit limits, time-outs, and self-exclusion. You can set these in your account settings or by contacting support. If you feel you are losing control, use these tools immediately.
When Things Go Wrong
Even with the best preparation, issues can arise. Here are common scenarios and how to resolve them:
- Withdrawal is pending for more than 48 hours: First, check your email for any verification requests. If none, contact live chat support with your account ID and withdrawal reference. They will check the status and expedite if necessary.
- KYC verification fails: Make sure your documents are clear, not expired, and that your name matches your account exactly. If you’re using a selfie with your ID, hold it at eye level and ensure all text is legible. Resubmit the corrected documents.
- Bonus is lost due to max bet rule: If you accidentally bet more than the allowed maximum (often $5 or $6 per spin) while wagering a bonus, the casino may void the bonus. This is stated in the terms. To avoid this, always check your bet size before spinning. If it happens, contact support and explain — sometimes they offer a one-time reversal of the decision, but it’s not guaranteed.
- Payment method is not available for withdrawal: If your deposit method does not support withdrawals (like some prepaid cards), you will be offered alternative methods, such as bank transfer. Be prepared to wait longer in such cases.
- Account is blocked after a big win: This is a standard anti-fraud measure. The security team will conduct an enhanced KYC check, which may take a few days. Provide all requested documents promptly, and be patient. In most cases, the win is paid out after verification.
- You can’t log in: Use the “Forgot Password” link to reset your password. If you have 2FA enabled and lose your device, contact support with your ID and proof of identity to restore access.
Good to Know: VIP & Loyalty Program
Lucky Days Casino rewards regular players through a loyalty program. As you play, you earn points based on your wagers. These points accumulate and can be exchanged for bonus credits or other perks. The program has several tiers, typically from Bronze through Silver, Gold, and Platinum. Higher tiers unlock benefits such as:
- Higher withdrawal limits
- Faster processing times
- Personal account managers
- Exclusive bonuses and cashback offers
Points are usually earned at a rate of 1 point per every €10 wagered, but this can vary. For example, if you wager €1,000, you might earn 100 points. Once you reach a certain threshold, you level up to the next tier. The VIP program is opt-in in some cases, so check your account settings or contact support to see if you’re eligible.
FAQ
How do I withdraw my winnings from Lucky Days Casino?
Go to the cashier, select Withdrawal, choose your preferred method, enter the amount, and submit. You will need to complete KYC verification if you haven’t already. Withdrawals are typically processed within 24–48 hours after verification.
What is the minimum withdrawal amount?
The minimum withdrawal is typically $10 for e-wallets and $20 for bank transfers, but this can vary by method. Check the cashier for the exact limits displayed.
How long does a withdrawal take?
E-wallet withdrawals usually arrive within 24 hours, while card and bank transfers take 1–7 business days. The initial withdrawal may take longer due to KYC.
Can I cancel my withdrawal?
Yes, you can cancel a pending withdrawal from the cashier as long as it is still in “processing” status. Once it changes to “completed”, it cannot be reversed. Cancelling a withdrawal is useful if you want to keep playing with those funds.
Are there any fees for withdrawals?
Lucky Days Casino does not charge withdrawal fees, but some payment providers or banks may apply their own charges. Always check with your bank if you receive less than expected.
Why is my withdrawal pending for so long?
Pending withdrawals are usually due to KYC verification or security checks. Ensure you have submitted all necessary documents upfront. If it exceeds 48 hours after verification, contact support.
Can I withdraw my bonus money?
Bonus money is not withdrawable until you meet the wagering requirements. Once cleared, the bonus funds become real money and can be withdrawn. Any winnings from bonuses are subject to the same wagering rules.
What payment methods are available for withdrawals?
You can withdraw via the same method used for deposit, including Visa, Mastercard, Skrill, Neteller, and bank transfer. If your deposit method doesn’t support withdrawals, the casino will offer alternatives.
Do I need to pay taxes on my winnings?
If you play under a Curacao licence, the casino does not deduct taxes, but you are responsible for reporting winnings to your local tax authority. Some countries have tax treaties that exempt certain winnings, but always consult a professional.
Conclusion
Mastering the withdrawal process at Lucky Days Casino is all about preparation and knowing the rules. Verify your account early, read the bonus terms carefully, and choose a withdrawal method that suits your needs. If you encounter an issue, the support team is available 24/7 via live chat and email. Remember to play responsibly and never bet more than you can afford to lose. With this guide, you are now ready to make your first cashout with confidence.